Accessibility Statement

This website is run by Woldingham Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have designed this site with accessibility in mind. Some of the general features include:

  • The use of clear, simple language which is easy to understand.
  • The use of common web conventions.
  • Avoiding the use of blinking or flickering elements.
  • The site uses cascading style sheets (CSS) for visual layout. Where possible, we’ve also made our website navigable, usable and readable if your browsing device does not support style sheets
  • Navigate most of the website using just a keyboard
  • Careful use of text colours, size and background colours to help people with a range of visual impairments. Our site is usable by anyone with colour deficient vision. We have checked the site’s font and background colour to ensure there are no combinations against the different colour blindness conditions and ensured that all information is still clear.
  • We have made navigation links consistent between pages throughout the site
  • Placed page items in a logical order and making the website easy to navigate helps people with visual impairments, motor deficiencies and cognitive disabilities.
  • Our website does not use pop-up windows unless they are appropriate. Acceptable cases, for example, are when it is important to see the browser window you’ve just navigated from in the background.
  • While we’ve used clear, legible font for all text and headings. In the Firefox browser you can select View, then Text Size, and then choose increase, or decrease the font size. AbilityNet also has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text
  • Most older PDF documents are not fully accessible to screen reader software
  • Live video streams may not have captions
  • You cannot skip to the main content when using a screen reader
  • Some of our code does not pass the w3c validation checker
What to do if you cannot access parts of this website

If you need information on this website in a different format: such as a hard copy, please email
We will consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Woldingham Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content
  • Images – Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by December 2020. When we publish new content we will make sure our use of images meets accessibility standards.
  • Navigation and accessing information – There is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks).
  • It is not possible for users to change text size above 250% without some of the content overlapping. This fails WCAG 2.1 success criterion 1.4.4 (resize text).
Content that’s not within the scope of the accessibility regulations
  • PDFs and other documents – Some of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
  • Some of our PDFs and Word documents are essential to providing our information. For example, we have PDFs with information on how users can access our information, and forms published as Word documents. By December 2020, we plan to either fix these or replace them with accessible HTML pages.
  • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.
  • Any new PDFs or Word documents we publish will meet accessibility standards.
  • Live video – Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).
  • We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
How we test this website

From December 2020 we plan to have the site tested automatically each month to test the accessibility quality and usability of the site.

What we are doing to improve accessibility

Woldingham Parish Council plan to improve accessibility on this website by:

  • Regularly monitoring the accessibility of our website
  • Making our PDF documents (created after 22 September 2020) as accessible as possible
  • Where possible, creating HTML pages rather than PDF documents
  • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2020 if they are not essential to providing our services. Any new PDFs or Word documents published after that date will meet accessibility standards.
  • We are aware that some of the colour contrasts between fonts and background are not good enough and all italicised fonts will be changed.
  • We are aware that all image accessibility needs to be improved to include Alt Text on all images for screen readers, especially images used for navigation
  • We are aware that content displayed in tables needs to be improved so it can be clearly read by screen readers
  • We are aware that we need to test the accessibility of the coding on the website

Woldingham Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. and this website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Woldingham Parish Council will work towards making the whole of Woldingham.com compliant by conducting an accessibility report to see what areas the existing website needs to be changed and then look into updating and the possibility of creating a whole new website to address the outstanding issues and to conform with AA rated accessibility compliance.

This statement was prepared on 15 September 2020.
It was last updated on 15 September 2020.

PDF version of Accessibility Statement

WebmasterAccessibility Statement